Aiden by Best Western Clermont-Ferrand Hotel & Spa
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This is the second Aiden Hotel near a train station I stayed at on this trip. They each were unique, trying to meet the needs of train travelers, working professionals, and other guests. This one tried to put everything in the lobby. A co-working area. The restaurant demarcated by a rope. Staff eating area. Breakfast area. It is unusual but it seemed to work. Partly because their staff has been trained well and are professional and efficient. And they have been taught to smile. They make everything more pleasant. It is about a ten minute walk to the train station. But the sidewalks are rough and patched asphalt which is challenging for rolling luggage. The breakfast was very good. The dinner in the lobby restaurant seating area was also very good. There is a bar in the lobby area also and again it was well run. They are able to meet the needs of the older train travelers who show up at 6:31 for breakfast and the remote workers who meet for hours at the long table in the lobby to "work".
David
พฤษภาคม 2568
Upon arrival we were greeted by a very friendly receptionist who offered to make reservations for us at the hotel restaurant, which we gladly accepted (as we'd been driving 2 days straight already, we did not feel up to going into the city center that night). Also, at breakfast one of the waiters really went out of his way to help us, and we had a lovely chat with him (too bad I never asked his name for he definitely deserves some extra credit!) Food was good (both at breakfast and at dinner), though mostly at dinner there were some pretty long waiting times (see below)
Nadia
กันยายน 2566
I liked the cleanliness of the rooms, the comfort of 2 communicating rooms for a family of 4, the practicality and safety of the underground parking.
Jihane
กรกฎาคม 2567
I was very happy with the room and breakfast. The staff were friendly and very polite. My wife is vegan and doesn't expect much choice in France, but there was vegan yoghurt for the fresh fruit, a choice of breads and condiments and the staff even got her oatmilk for her coffee, she was very impressed.
James
กันยายน 2566
The hotel is beautiful, clean and convenient for the purpose of our stay. The underground parking was just as well. The Spa looked amazing, on our next stay I hope to get a chance to use it.
Chloe
มกราคม 2568
Convenient city centre business hotel with parking. Room comfortable with A/C. Dinner in the restaurant was good with well organised service.
Guy
มิถุนายน 2567
A comfortable room if a little small, excellent shower. Ample secure parking on site both covered 1.9m height limit and open air. Fairly easy to find, good for an overnight stop probably a bit out of the way to explore CF. Good breakfast.
Neil
กุมภาพันธ์ 2567
The hotel is very chic, with a super modern interior design. The room is very clean and quiet, the mattress is excellent. Above everything, the staff is amazing! From the reception to waitresses, from the cleaning staff to the Spa ladies, everyone is so polite and kind. It was a beautiful stay ! I’ll come back soon!
Charlotte
กรกฎาคม 2567
Stylish and clean
Neil
มิถุนายน 2567
Very friendly staff who spoke excellent English, thankyou. Large enough room (2 ad 2 ch), great shower, lovely food & wine, good kids room. Didn’t use the spa/gym. Car park useful but a bit tight. I left an item behind and there were several options for return. Very secure with swipe cards.
Rebecca
สิงหาคม 2567
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